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A tale of two coffees

A tale of two coffees

I have previously written how Keurig and Nespresso  have been innovative in the development of home coffee machines, building on customer insight and building an annuity revenue stream. And while they are appealing to different customer groups there are a number of...
Nespresso: Making the Complex Simple

Nespresso: Making the Complex Simple

I was making a Nespresso coffee in the office the other day and realised just how much beauty, and simplicity there was in the Nespresso machine.  They made a complex process into a simple and stylish product. We all love our coffees and the morning coffee has become...

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