NZ Post has just released the definitive summary of the state of NZ e-commerce. The report is packed with insights on e-commerce and includes international benchmarks, regional analysis, customer demographics and retail category analysis. I’m confident that this is...
So far, we’ve discussed the importance of Diversity and Flexibility in the workplace of the future. Today, it’s time to touch on Technology, the last of the three themes Scott Duncan raised at our recent CMO dinner. Now, you may think you know where this is going but...
The Mary Meeker KPCB Report on Internet Trends has long been the number one source reference for anyone interested in finding out how the internet is changing business and consumer behaviour. If you’ve been following this blog for a while, you’ll know that I’ve also...
It’s a changing world, and the pace of change is continuously accelerating. The way people do business, and the ways in which they buy and sell, have changed. Ignoring these developments could be a costly mistake. And the world of retail presents a classic example of...
I want it now, why isn’t it here yet? Digital, always-on always-connected has driven our need for instant gratification. Everyday our customer’s expectations of service increases. As your business models transition to the digital world, a lot of businesses are...
